ffective Date: September 2025
Last Updated: September 2025
At Homes on Demand (“we,” “our,” “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform, mobile applications, or services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
Personal Information You Provide Directly:
Full name, email address, phone number, and address.
Financial details (for transactions and payments).
Identity verification details (government-issued ID, proof of address).
Automatically Collected Information:
Device information, IP address, and browser type.
Usage data, cookies, and tracking technologies.
Third-Party Information:
Data from payment processors, verification agencies, or affiliates.
2. How We Use Your Information
We use your data to:
Provide, operate, and maintain our Services.
Facilitate property purchases, financing, and ownership processes.
Process and verify payments.
Improve user experience and personalize content.
Send updates, promotional materials, and important notifications.
Comply with legal obligations and enforce contractual terms.
3. Legal Basis for Processing
We process your personal data based on:
Consent: When you opt-in for marketing or communications.
Contractual Necessity: When processing is required to deliver the Services.
Legal Obligation: When required under Nigerian laws (e.g., NDPR, CBN regulations) or international data protection laws.
Legitimate Interests: For fraud prevention, security, and improving services.
4. Data Sharing & Disclosure
We do not sell or rent personal data. We may share information with:
Service providers (e.g., payment processors, IT services).
Legal authorities, when required by law.
Business partners or contractors for service delivery.
Affiliates and subsidiaries under the Homes on Demand group.
5. Data Security
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and restricted access.
However, while we take reasonable steps to protect your information, no method of transmission over the Internet is 100% secure. Users share information at their own risk.
6. Data Retention
We retain personal data only as long as necessary for:
Fulfilling our contractual obligations.
Meeting legal or regulatory requirements.
Resolving disputes and enforcing agreements.
7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or update your personal data.
Request deletion of your data (“Right to be Forgotten”).
Restrict or object to data processing.
Withdraw consent at any time.
Lodge a complaint with a data protection authority.
8. International Data Transfers
If you access our Services from outside Nigeria, your information may be transferred to and processed in other jurisdictions. We will ensure adequate safeguards (such as Standard Contractual Clauses) are in place.
9. Children’s Privacy
Our Services are not directed to children under 18 years. We do not knowingly collect data from minors. If we discover we have collected such data, we will delete it immediately.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Users will be notified via email or platform notice. Continued use of the Services after updates indicates acceptance.
12. Contact Us
If you have questions or concerns, please contact us at:
Homes on Demand
Email: [email protected]
Phone: +234 811 884 2868
Office Address: No 2 Ven Adefila Street, Lanjorin Area, off Offa Road, GRA Ilorin Kwara State, Nigeria